Terms & Conditions

Last updated: July 2025

Please read these Terms & Conditions carefully before using The Cana Vape website or placing an order.

1. Age Restriction

By using this website and purchasing products from The Cana Vape, you confirm that you are 18 years of age or older. Vaping products are intended for adult smokers and vapers only. If you are under 18, you are not permitted to use this site or purchase any products from us. We operate a strict Challenge 25 policy and may request age verification before dispatching any order.

2. Product Information

We make every effort to ensure that product descriptions, images, and specifications are accurate and up to date. However, product specifications may change without notice from manufacturers. All products are sold as described on the website at the time of purchase.

3. Pricing

All prices displayed on our website are in British Pounds Sterling (GBP) and include VAT at the current UK rate. Prices are subject to change without notice, but changes will not affect orders that have already been placed and confirmed.

4. Orders

When you place an order, you will receive an email confirming receipt. This does not constitute acceptance of your order. We reserve the right to cancel or refuse any order at our discretion, including if we are unable to verify your age or if the product is out of stock.

5. Payment

Payment is due at the time of ordering. We accept all major credit and debit cards, as well as PayPal. All payment transactions are processed securely by our payment partners.

6. Shipping

We ship to UK mainland addresses only. Delivery times are estimates and not guaranteed. Risk of loss and title for products purchased passes to you upon delivery. We are not responsible for delays caused by courier services or customs.

7. Returns & Refunds

Our Returns Policy is set out on our Shipping & Returns page and forms part of these Terms & Conditions. By placing an order, you agree to our returns policy.

8. Limitation of Liability

The Cana Vape shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our total liability for any claim arising from your purchase shall not exceed the purchase price of the products in question.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of The Cana Vape or its content suppliers and is protected by UK and international copyright laws.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.